According to the South African Social Security Agency (Sassa), an application status of “Pending” indicates that the applicant’s request has not yet been granted. The applicant’s information is still being scanned by the agency so that it can be validated.
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Sassa recommends that applicants keep an eye on their Social Relief of Distress (SRD) grant status for any updates. Once the application undergoes the verification process, the agency validates the applicant’s name, surname and ID number with the Department of Home Affairs.
To ensure that applicants are not recipients of other grants or sources of income, their ID numbers are matched against various databases such as Unemployment Insurance Fund (UIF), South African Revenue Services (SARS), and National Student Financial Aid Scheme (NSFAS).
Thereafter the applicant’s ID number and phone number is scanned through a Fraud Risk Scoring process. If their application is approved then they will receive their payment through the Post Office, bank or Cash Send.
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Even though the South African Social Security Agency (Sassa) continues to process payments of the current cycle of the R350 grants, many applicants still have a ‘Pending’ application status. According to Sassa, these applicants are experiencing this delay because the agency has been trying to keep up with the influx of current applications.